Shipping Policy

Effective Date: September 2026

Thank you for choosing Rugged Sear.

We are committed to providing reliable and efficient order fulfillment and shipping services to customers worldwide.

1. Worldwide Shipping

Rugged Sear offers worldwide shipping.

Depending on product availability, destination, and fulfillment arrangements, orders may be shipped from different locations, including our US warehouse, China warehouse, or other available fulfillment locations.

2. Order Processing Time

Orders begin processing after payment has been completed and order information has been confirmed.

Under normal circumstances, orders are processed and prepared for shipment within 48 hours after the order is placed.

Processing times may be slightly longer during weekends, public holidays, or major promotional periods.

3. Delivery Time

Delivery times may vary depending on:

• Destination country or region
• Shipping origin
• Shipping method
• Local delivery conditions
• Customs clearance
• Other circumstances beyond reasonable control

For this reason, we do not guarantee a single fixed delivery time for all destinations.

Once an order has been shipped, tracking information will be provided when available.

4. Shipping Fees

Shipping fees are calculated and displayed at checkout based on the delivery address, order details, and available shipping method.

Applicable shipping charges will be shown before you complete your purchase.

5. Customs & Taxes

Rugged Sear international orders are generally shipped using delivery services that include customs clearance and applicable import-related charges.

Under normal circumstances, customers are not required to pay additional customs duties or clearance fees upon delivery.

If additional charges arise due to destination-specific regulations, customs requirements, or other unforeseen circumstances, we will assist based on the actual situation.

6. Order Tracking

Tracking information will be provided after shipment when available.

For international shipments involving multiple carriers, tracking updates may occasionally be delayed during transit.

7. Shipping Issues

Please contact us if your order experiences:

• No tracking updates for an extended period
• Delivery issues
• Lost packages
• Incorrect items received
• Products damaged during transit

We will assist based on the specific order and shipping circumstances.

8. Contact Us

For shipping-related questions, please contact:

Email: ruggedsearofficial@gmail.com